What Are Kakobuy QC Photos?
QC (Quality Check) photos are images taken by the Kakobuy warehouse team of your purchased items before they ship. These photos allow you to inspect the actual item you received — not stock photos — and decide whether to ship, request a re-QC, or reject and request a refund.
What to Check in QC Photos
Logo accuracy — font, size, placement, and color match retail
Stitching quality — no loose threads, straight seam lines
Label and tag details — internal care label, brand tag font
Color accuracy — compare to retail reference images
Sole condition (shoes) — correct color, no air bubbles, proper shape
Hardware details — zipper quality, button alignment, snap closures
Overall shape and silhouette — correct cut for the item type
Any visible defects — stains, marks, uneven dye
QC Photo Checklist by Category
| Category | Key QC Points |
|---|---|
| Sneakers | Sole shape, toe box, heel counter, stitch count, insole label |
| Hoodies | Print placement, drawstring symmetry, hem curve, label font |
| T-Shirts | Print sharpness, fabric weight feel, label accuracy, wash tag |
| Jeans | Stitch pattern, waistband label, rivet placement, wash effect |
| Jackets | Zipper brand, seam tape, lining quality, logo embroidery |
| Jewelry | Engraving depth, weight, finish quality, clasp function |
How to Request Re-QC on Kakobuy
Click "Request Re-QC" on the order page after reviewing initial photos.
Specify exactly what you want re-photographed (e.g., "close-up of heel logo").
Re-QC is usually processed within 24-48 hours.
You can request up to 2 re-QC sessions per item at no extra cost.
If the item is defective, click "Reject" to initiate a refund or exchange.
Frequently Asked Questions
Standard QC includes 5-10 photos covering all key areas. You can request specific additional angles via the re-QC feature.